At Infinite Dental Solutions (“Infinite Dental Solutions,” “we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of the information entrusted to us. As a provider of dental billing, revenue cycle management, insurance verification, credentialing, accounts receivable recovery, virtual front desk support, and consulting services, we understand the importance of safeguarding our clients’ information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.infinitedentalsolutions.com, contact us, request a consultation, or use our services.

Information We Collect

Information You Provide

• Name
• Dental practice name
• Email address
• Phone number
• Business address
• Contact form submissions
• Consultation requests
• Practice information needed to provide our services
• Any other information you voluntarily provide

We use this information to communicate with you and provide our services.

Practice Information

• Insurance claims information
• Billing records
• Insurance verification details
• Credentialing and provider enrollment documents
• Accounts receivable information
• Revenue cycle management data
• Operational information necessary to provide requested services

We access only the information reasonably necessary to perform contracted services.

Automatically Collected Information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• Website analytics

How We Use Your Information

• Respond to inquiries
• Provide dental billing and revenue cycle management services
• Perform insurance verification and credentialing
• Support claims management and accounts receivable recovery
• Provide virtual front desk and consulting services
• Improve our website and services
• Maintain business records
• Comply with legal obligations
• Protect against fraud and unauthorized access

HIPAA and Confidentiality

Infinite Dental Solutions provides administrative and business support services to dental practices. Where our services involve access to Protected Health Information (PHI), we implement administrative, technical, and physical safeguards designed to protect confidential information. Where applicable, services are performed in accordance with HIPAA and any Business Associate Agreement (BAA) executed with our clients.

Cookies and Analytics

We may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, monitor performance, and enhance user experience.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted technology providers, cloud hosting providers, professional advisors, service providers, government authorities when required by law, or with your authorization.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.

Data Retention

Information is retained only as long as necessary to provide services, comply with legal obligations, maintain records, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on applicable law, you may request access, correction, deletion, restriction of processing, object to processing, or withdraw consent where applicable.

SMS Communications

If you choose to provide your mobile phone number, you consent to receive text messages from [Company Name] regarding your account, loan application, customer support, appointment reminders, and other service-related communications.
Message frequency may vary. Standard message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the contact information provided on this website.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared except with service providers that facilitate our messaging services.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy

Our services are intended for dental professionals and business clients. We do not knowingly collect information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

Infinite Dental Solutions

Email: billing@infinitedentalsolutions.com
Phone: +1 (551) 257-1542
Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM
Serving dental practices nationwide.